Skip to page content
Tel 01892 830111

Full Marks: Achieving 100% Positive Customer Feedback

Published 9 Jul 2019

We have achieved 100%! Over the last 30 days every single customer survey response has been positive.

You’ll notice on our About page, we talk about our values, one of which is providing Exceptional Service:

“We constantly challenge ourselves and each other to excel at all times, exceeding expectations and delivering an unrivalled service.”

Our amazing colleagues totally embrace this, and we are proud to say that today the team have surpassed excellence once again.

We are always adapting and improving to ensure we provide the best possible service to our customers. One way we do this is asking customers, “How did we do on this request?”, every time a ticket is resolved by the Service Desk. This gives us a real insight into what each end user thinks of the service we have provided.

We’ve been consistently achieving 98%+ positive responses for some time now, but today, we can confirm we have achieved 100%, which is recognised in the industry as World Class! This means that over the last 30 days every single survey response has been positive.

This is a great achievement and reflects the hard work and effort that each employee puts in at Select Technology.

Well done team!


Share this post
Case Studies

Success Stories

Bird College

A new Managed Service partner was required, to enhance service quality, improve efficiency, and reduce costs to Bird College.

Cottage Farms

Full Wi-Fi coverage was needed in the new Cold Store to maximise productivity. We came to the rescue

Toolbank

The need to protect customers in the event of a disaster recovery scenario. We offered the stability, flexibility and tools to solve Toolbank's needs.

Accreditations

Partner Accreditations and Certifications

Contact us

Get in touch with us




You may unsubscribe from Select Technology marketing communication at any time. For more information on how to unsubscribe and how we are committed to protecting and respecting your privacy, please review our Privacy Policy