25 Aug 2021
One app: Microsoft Business Voice
One app to rule them all, One app to find them, One app to bring them all and in the darkness bind them. The only slight difference is just how benevolent Microsoft Teams is!
Author: Technical Team
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25 Jan 2021
More talk, less (Teams) chat
There is an issue that has become apparent to me recently, one that I previously did not realise existed and is probably affecting us more than ever before:
25 Nov 2019
How to be a Savvy online Shopper
Black Friday and Cyber Monday have become two of the main shopping events in people’s calendars throughout the year. It’s a great time to find deals and bargains in the run-up to Christmas, but unfortunately, it also means that online scamming and...
9 Jul 2019
Full Marks: Achieving 100% Positive Customer Feedback
Over the last 30 days every single customer survey response has been positive. You’ll notice on our About page, we talk about our values, one of which is providing Exceptional Service: “We constantly challenge ourselves and each other to excel at all times, exceeding expectations and delivering...
1 Jul 2019
Prepare for Windows Server 2008 End of Support
End of support is coming for Windows Server 2008. Support ends 14th January 2020, but don’t panic, we have the information and solutions to help you. Now is the ideal time to upgrade, modernise and transform to current or newer versions of Windows Server and Azure services for more security, performance and innovation. Check...
24 Jun 2019
Project Royalty – The PRINCE2 Methodology
PRINCE2 (PRojects IN Controlled Environments v2) is a proven methodology for conducting project based change in a structured and manageable manner...
24 Apr 2019
Hear no Evil, See no Evil
The Insights Team are one of the proactive sides of our services department. We look after the software and tools that assist our engineers in delivering an excellent service...
16 Mar 2019
The Consequences of Your (in)actions
If you were ever to make the journey down to the Select Technology office, as you walked through the door, you would be greeted by a wall that spells out our guiding principles...
19 Feb 2019
Is Your IT Support Like a Leaky Boat?
I wrote a thought provoking blog back in August called the “The IT Service Value Paradox – “How not calling your IT Support Company is actually better value for you..
6 Feb 2019
Leveraging the Power of Azure – Dipping Your Toes in the Cloud
I was recently speaking at a Microsoft-sponsored Azure workshop held at Select Technology. Talking to the customers it become clear very quickly that lots of them struggle with inflexibility and lack of scalability within their current IT infrastructure...
1 Feb 2019
The Importance Of Documentation
Documentation is a vital part of what we do as a Managed IT Service Provider. Customer intelligence is finding out things like how customers use applications, their experiences, and personal preferences – whilst ensuring that we can easily access the information in a secure manner.
13 Nov 2018
Workflow Automation: A Step Closer To The Paperless Dream
For very nearly forty years the myth of the truly paperless office has been a tantalising goal, remaining just out of reach. However, with readily available workflow automation tools, such as Microsoft Flow, the myth is closer to becoming reality than ever before.