Blog
10 reasons to integrate AI and automation
AI and automation: A guide for SMEs
Artificial intelligence and automation are no longer just buzzwords – they’re transforming the way businesses operate. From streamlining processes to improving decision-making, these technologies offer tangible benefits that can give your organisation a competitive edge. In this post, we’ll explore ten reasons why integrating AI and automation should be at the top of your digital strategy.
1.
Enhanced efficiency
AI and automation can streamline business processes, reducing the time and effort required for repetitive tasks. This allows employees to focus on higher-value activities, increasing overall productivity.
2.
Cost reduction
By automating routine tasks, businesses can minimise human error. This leads to more accurate and efficient operations, ultimately saving you money.
3.
Improved data management
AI can help in better data collection and analysis, providing businesses with valuable insights. This can lead to more informed decision-making and strategic planning.
4.
Innovation and adaptability
AI can drive innovation by enabling new business models and services. It also helps businesses adapt to changing market conditions more quickly and effectively.
5.
Scalability
AI and automation allow businesses to scale their operations more easily. Automated systems can handle increased workloads without the need for proportional increases in staff.
6.
Competitive advantage
Early adoption of AI and automation can provide a competitive edge. Businesses that leverage these technologies can offer better services and products, attracting more customers and staying ahead of competitors.
7.
Enhanced customer experience
Automation can improve customer interactions by providing faster and more accurate responses. This leads to higher customer satisfaction and loyalty. Studies have shown it’s faster too, by as much as 25%, for tasks completed using Microsoft’s Power Platform.
8.
Powering future growth
Integrating AI and automation into business processes can lead to significant growth opportunities by enhancing efficiency, reducing costs, improving data management, and standing out from business rivals.
9.
Savings and increased revenue
Studies have shown the transformation AI can bring. According to Microsoft, use of its Copilot for 365 in SMEs can result in increases in net revenue of up to 6% and up to a 20% reduction in operating costs across sectors.
10.
Getting things done
The same study revealed up to a 20% reduction in time to market for new products. That faster turnaround
potentially means more time for more business.
AI and automation: A guide for SMEs
This guide provides you with the information you’ll need for taking that first step,
highlighting the questions you should be asking.
Nick Ellis
AI and Innovation Lead
Nick Ellis is the AI and Innovation Lead at Select Technology. He is the driving force behind our Future Workplace service, which enables SMEs across all industries to use AI and automation to enhance business operations
Throughout his career he has been instrumental in helping organisations across London and the South East, to unlock the power of AI and automation to build smarter workflows that remove manual administration and connect systems. He has helped organisations replace inefficient tools with simplified processes, freeing up teams to focus on what they do best and enabling business growth without increasing costs.
With over 30 years’ experience in business technology, spanning FTSE 500 organisations and SMEs, Nick specialises in Microsoft 365, cloud software, AI solutions, and business intelligence.