Winners of Excellence in Customer Service
We are honoured to announce that we have been named winners of the Excellence in Customer Service 2020/21 award at the Kent Invicta Chamber Business Awards.
We are honoured to announce that we have been named winners of the Excellence in Customer Service 2020/21 award at the Kent Invicta Chamber Business Awards.
Select Technology has been shortlisted for THREE Service Desk Institute Awards including Best Managed Service Provider, and two of our outstanding Service Desk Engineers have made the shortlist as Service Desk Analyst of the Year.
We are proud to announce that Select Technology has won not one but TWO awards recently!! Firstly, at the CRN Sales and Marketing Awards and secondly being named as one of the top Managed Service Providers in the world in Channel Futures 2021 MSP 501!! What a week!
Since March 2020, technology has become more entwined in our lives than ever before. Connecting with friends and loved ones on video calls, home-schooling children on laptops, and being entertained via Netflix and Disney Plus – who didn’t watch Tiger King or The Mandalorian last year?! Unsurprisingly online retail sales grew by 36% in 2020, the highest annual growth since 2007, according to the IMRG Capgemini Online Retail Index, and social media usage increased exponentially. In a time where we were apart, technology enabled us to come together.
With things starting to open up again, and workers beginning to transition back to the office, we chat to our Compliance and CSI Manager, Julie, as she gives us her top tips of what businesses should consider when making the move back to the office, as well as discussing what Select Technology will be considering and implementing as we start to return.
We are proud to announce that Select Technology has been shortlisted for the CRN Sales and Marketing Awards' "Best New Business Win" category. The new business win in question was Locate in Kent who we now provide Prestige IT support to, and we also migrated them to Microsoft 365.
We always talk about the technical elements of cybersecurity, what tools, software, and processes that you should use to protect your business. Cybersecurity and data protection (or the failure to truly consider this as an essential forethought) rather than an afterthought is by far of significance importance today.
The shift towards remote working, has meant we spend a huge amount of time in either Microsoft Teams meeting or Zoom calls etc.One of the things that we all do, is present! PowerPoint has become an application that really makes it easy to share compelling stories. However, sharing a presentation has been “not easy”.
We are excited to announce our partnership with Locate in Kent on their Future Forward initiative. We will be working with SMEs across Kent and Medway to align their strategies with technology and to help enable them to plan for the future through digital transformation.
There is an issue that has become apparent to me recently, one that I previously did not realise existed and is probably affecting us more than ever before:
I realise this is an odd thing for a Digital Transformation Consultant to say. It's also an odd thing to say in a pandemic when many people - myself included - have bemoaned the lack of human interaction. In fact, I have promoted some forms, in particular the digital lunch.
Christmas is upon us and big man in the red suit has given us the yearly call for our services! So, it is a good idea that we share with all our Service Desk opening hours: