Skip to page content
Client Hub Tel 01892 830111

Blog

How to get started with AI and Automation?

AI and automation: A guide for SMEs

By Nick Ellis, AI and Innovation Lead | Published 5 Feb 2026

Get started with AI and automation can seem a bit overwhelming at first but following these five steps will help you bring the benefits to your business in on time:

1

Identify areas for improvement

Begin by conducting a thorough assessment of your business operations. Identify areas where AI and automation could have the most impact. This could include repetitive tasks, like data analysis, customer service and supply chain management.

Define the specific goals you want to achieve. That could be improving efficiency, enhancing customer experience, or reducing costs. Having clear objectives will guide your integration strategy.

AI and automation relies heavily on data. Ensure that your business has robust data management practices in place. This includes data collection, storage, processing, and analysis.

With the increased use of data, security is paramount. Implement strong data security measures to protect sensitive information and comply with any regulatory controls.

Clearly communicate the vision and benefits of AI and automation integration to your team. Help them understand how these technologies will impact their roles and benefit the overall business.

Consider focusing on processes where you:

Nick Ellis

AI and Innovation Lead at Select Technology. Nick’s mission is to spread the powers of AI and Automation to all, ensuring businesses are at the forefront of innovation.


Let's get started

Book a call today to discuss
how we can work together.

Book a call Let's talk
Contact Us