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How to get started with AI and Automation?
AI and automation: A guide for SMEs
Get started with AI and automation can seem a bit overwhelming at first but following these five steps will help you bring the benefits to your business in on time:
1
Identify areas for improvement
Begin by conducting a thorough assessment of your business operations. Identify areas where AI and automation could have the most impact. This could include repetitive tasks, like data analysis, customer service and supply chain management.
2
Set clear objectives
Define the specific goals you want to achieve. That could be improving efficiency, enhancing customer experience, or reducing costs. Having clear objectives will guide your integration strategy.
3
Implement robust data management practices
AI and automation relies heavily on data. Ensure that your business has robust data management practices in place. This includes data collection, storage, processing, and analysis.
4
Prioritise data security
With the increased use of data, security is paramount. Implement strong data security measures to protect sensitive information and comply with any regulatory controls.
5
Communicate the vision and benefits
Clearly communicate the vision and benefits of AI and automation integration to your team. Help them understand how these technologies will impact their roles and benefit the overall business.
Consider focusing on processes where you:
Rely on multiple spreadsheets.
Find team members each have their own approach.
Have tasks that only one team member can complete.
Have to start from scratch every time.
AI and automation: A guide for SMEs
This guide provides you with the information you’ll need for taking that first step,
highlighting the questions you should be asking.

Nick Ellis
AI and Innovation Lead at Select Technology. Nick’s mission is to spread the powers of AI and Automation to all, ensuring businesses are at the forefront of innovation.