The technology revolution that has taken place over the past year means customers are interacting with businesses online more than ever. Therefore, it is vital to ensure you have an edge over your competitors when it comes to customer experience.
It's more important than ever for any business, big or small, to have a well functioning website that not only gets visits, but generates leads, sign ups or purchases. Whatever the purpose of your website the right user experience (UX) is key.
We always talk about the technical elements of cybersecurity, what tools, software, and processes that you should use to protect your business. Cybersecurity and data protection (or the failure to truly consider this as an essential forethought) rather than an afterthought is by far of significance importance today.
We’re all aware that we need to be vigilant of our own cyber security and it goes without saying that this should be of paramount importance to any business. The news of the recent Microsoft hack is a stark reminder of just how vital it is to have cyber security monitoring in place.
The shift towards remote working, has meant we spend a huge amount of time in either Microsoft Teams meeting or Zoom calls etc.One of the things that we all do, is present! PowerPoint has become an application that really makes it easy to share compelling stories. However, sharing a presentation has been “not easy”.
Microsoft Teams has come a long way in the past 12 months and the improvements keep on coming, making remote working and collaborating with colleagues and clients that much easier.
Microsoft Teams is an application that has significantly been developed over the last year, this is a trend that is going to continue. Some of the updates include customisable praise badges, together mode, presenter spotlighting, and updates coming soon include Dynamic view, SharePoint home app, increased meeting sizes, out of office scheduling in Teams and a branded lobby.
On Teams video meetings we want to ensure that our video output is clear and visible, and let's be honest - that we look our best on the video call too! In this webinar, professional photographer, Amy Kolsteren joins us to share tips and demos of how you can look your best on screen.
A live demo of our dark web monitoring tool showing how it works, why it works and how some of the phishes steal data and leak/sell it.
We are excited to announce our partnership with Locate in Kent on their Future Forward initiative. We will be working with SMEs across Kent and Medway to align their strategies with technology and to help enable them to plan for the future through digital transformation.
To understand where our customers are with their processes we use a six stage maturity model. Before we can start to assess anything, we need to be clear what a business process actually is.
There is an issue that has become apparent to me recently, one that I previously did not realise existed and is probably affecting us more than ever before: