1 Jan 2021
Automate for success: Hassle free inventory
Continuing our Automate for Success series, join us as we automate the inventory process saving you time and energy.
Blog
Filters:
21 Dec 2020
Connect less to connect more
I realise this is an odd thing for a Digital Transformation Consultant to say. It's also an odd thing to say in a pandemic when many people - myself included - have bemoaned the lack of human interaction. In fact, I have promoted some forms, in particular the digital lunch.
17 Dec 2020
Automate for success: Invoice approvals without the delays
This episode we look at the invoice approval process, understanding how you can use the tools within your Microsoft licence to create multiple approval levels, notify the appropriate person and email for finance team.
7 Dec 2020
Festive opening hours
Christmas is upon us and big man in the red suit has given us the yearly call for our services! So, it is a good idea that we share with all our Service Desk opening hours:
1 Dec 2020
Select Technology has passed ISO 9001 and 27001 audit with flying colours
We are so proud of our team for implementing and maintaining good practices and processes that we all use every day. From our information security procedures and comprehensive operational processes, to our Training and Skills Matrix, the auditor was suitably impressed after the four day review. It is great to know that our infrastructure and systems are robust and secure, giving us and our clients peace of mind.
23 Nov 2020
Automate for success: Take action on customer feedback
Acting on customer feedback can be a time consuming process, whether that extracting, sorting and allocating. Join us as we use automation to simplify the process, freeing up your time to concentrate on providing your customers a continually improving service or product.
22 Oct 2020
How Microsoft Teams has changed in 2020
We are all adapting to working remotely and we’ve seen a number of new phrases enter the language this year – “Work from anywhere” is one we like a lot, and one you’ll be seeing more of next year is the “virtual commute”, the time in the morning preparing for work and in the evening winding down.
4 Nov 2020
How Microsoft 365 changes your approach to business change
Everywhere you look these days you see posts, articles and books about how you need to change your business. While for people who have spent a lifetime building a business that’s not always an easy message to hear, I think 2020 has showed that increased agility, productivity and mobility will be important. As we normalise life after COVID-19, or perhaps live permanently with it, the changes it forced upon us will have a long impact.
22 Oct 2020
What’s new in Teams?
With our increased use of Teams, and the fast paced development by Microsoft, we wanted to provide you a run down of lots of the new features that have been rolled out, such as together mode, Planner and Business Voice. We will also chat about future planned updates, such as SharePoint integration, Insights and Breakout Rooms.
19 Oct 2020
Cyber Security: Playing the Blame Game
I was talking with a colleague the other day about security breaches and in particular business email compromises. Just to set the scene, a business email compromise is where a criminal (or threat actor as they're called in the infosec world) gets in the middle of a chain of email communications to divert funds. There are several ways this can happen and I'll cover those as we go, but in this instance a user had received an email notifying them of a change of bank details so they could pay an outstanding invoice. The email came from a known contact and followed an existing thread.
9 Oct 2020
Common phishing types
Cybercrime is on the rise and the types of phishing scams are evolving, our ability to identify them has never been more important in both protecting ourselves, but also the organisations that we are part of. There are many types of phishing scams with many different tactics employed, in this article we look at some of the main phishing scams used by the criminals, the intent or nature them and advice on how to deal with them.
5 Oct 2020
What IT do I need to work from home?
The times they are a-changin', and they certainly are. As we are pushed out of the office for the second time, we must accept that working from home is likely to be the new normal for much longer. Having the right IT equipment at home will allow you to continue to be as productive as possible and having the wrong or outdated IT is only likely to slow you down, reduce morale and will cause you to become disgruntled.