Managed IT services providers can fill a number of roles for businesses, by augmenting existing in-house IT departments or replacing them with fully outsourced IT support.
As outsourcing becomes more effective and more cost-effective, the traditional on-premise IT team is rapidly becoming a thing of the past.
One, two, or even a handful of IT staff simply cannot keep up with the knowledge and skills of an MSP (managed service provider) that employs a few dozen advanced technicians.
Strengthening the case of MSP even further is their ability to snap up the best talent by offering ongoing training and development.
But that doesn’t mean you are ready to move to outsourced IT support.
Here are a few signs that your business isn’t quite ready to work with an managed IT services partner:
1. You Don’t Know What to Look for in a Managed IT Services Provider
There are a number of questions you should be asking when speaking to IT service providers.
Get companies talking about their successes with existing clients, approach to security, and how they service customers who experience growth throughout their contract duration.
Tip: Read our guide on 5 Important Questions to Ask IT Support Providers
2. You’re Not Looking to Grow Your Business
This probably isn’t you.
Moving swiftly on…
3. Your IT Infrastructure is Outdated or Poorly Implemented
Even the best IT Support provider will find it impossible to keep your business’ systems ticking along if your infrastructure is a mess.
An experienced pair of eyes will be able to identify any potential security issues and inefficiencies in your IT architecture.
Tip: Grab some free consultation (without the tacky sales pitch) from one of our Senior Project Managers
Bonus Tip: Bag yourself a discounted Security Audit throughout the month of March.
4. Your House Isn’t in Order
Have a clear plan for budgeting before making any kind of investment in your business.
Our guide (see the link above) suggests that managed IT services providers should be able to provide clear a SLA and pricing model so you know exactly what to expect from onboarding and beyond.
It goes without saying that value trumps price, so be prepared to really look at your MSP as a partner who can help you improve your business beyond just fixing stuff.
Tip: Part of our service involves creating an IT Roadmap that will help you scale workload and investment level based on your own business goals – Call us todayto find out more.
The take-home point from this post is that you should avoid investing in a partnership with a MSP if you aren’t equipped with the facts.
Speak to us today and one of our Senior Project Managers can help you figure out what level of outsourcing, if any, is right for your business.
Alternatively, here are Signs that it’s Time for Your Business to Look at Outsourcing IT.