Business Transformation is about re-imagining how you bring people, data and processes together to create value for your customers and maintain a competitive advantage in a digital-first world. Partnering with Select will help your organisation transform into a digital company by developing new capabilities.
Leading Business Transformation requires leaders to have a vision of how to transform their company for a digital world. So, where to look first? What digital activities represent good opportunities for business transformation?
For most businesses the first focus will be the customer. In order to generate new sources of revenue, companies effectively need to reimagine the customer experience along with their value chain.
As they reinvent how to connect and engage with customers in new ways, an organisation will also need to transform how it motivates employees. Empowered employees will help drive optimised operations and processes, leading companies to transform their products and services.
Here at Select, we have aligned ourselves to the Microsoft business transformation framework, built on four key pillars:
- Engaging Customers: Give them new experiences they love
- Empowering Employees: Reinvent productivity and enable a data-driven culture
- Optimising Operations: Modernise portfolio, transform processes and skills
- Transforming Products: Innovate products and business models