

Bird College
A new Managed Service partner was required, to enhance service quality, improve efficiency, and reduce costs to Bird College.
Business Voice is an add-on for Microsoft 365 and Office 365 plans available for SMEs. Suitable for all companies with up to 300 users, this enterprise-grade solution combines audio conferencing, call plans (Microsoft’s or import your own) and a complete phone system.
This is all bundled into a single application Microsoft Teams. This means that all your communication channels are within a single application; that’s chat, calls, calendar, meetings, planner and so much more.
This is delivered via Microsoft Cloud providing you with a secure and modern cloud-based solution.
And you would be correct, current users of Teams will know that they are able to call members of their colleagues in Teams. This however is a business internal call. Business Voice allows you to call any number or person via multiple devices (that Teams is connected to) from a defined telephone number. So, you could allow Microsoft to assign you a number or you are able to port over your existing numbers.
The additional benefit of Business Voice, much like any Voice over Internet Protocol (VoIP) system is that you are ready for the end of PTSN (What’s that?) in 2025.
New solutions are always daunting at first, but once you start, you often find it become second nature. However, it always useful to have some sort of guide 😊
Download a copy of our Teams Business Voice Cheat Sheet, created by our Technical Solutions Architect, Russel Gower-Leech.
Microsoft Business Voice is only available as an add-on, meaning it can’t be purchased as a standalone service. Business Voice can be added onto:
If you are interested in Microsoft Business Voice contact our team to discuss your needs.
Jig Mehta
Marketing Executive
jmehta@select-technology.co.uk
www.linkedin.com/in/sowdenmehta
Contact our team to find out more
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