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IT support in Kent

As a Kent based IT support provider, we have supported the long-term success of businesses across Kent, thanks to an innovative approach to IT support. Our IT support is based on a strategic, collaborative approach that offers value for money without impacting quality: delivering maximum efficiency for our clients every time.

Could your IT support be better?

There are lots of reasons why you might be searching for a better IT support provider in Kent, whether that’s poor response, communication breakdown, lack of strategic development or you have out grown your current provider.

Unique tailored strategic roadmaps for your business
Award winning customer service in Kent
Dedicated monthly meetings
Seamless onboarding
Always improving our service

WorkTogether

Fully managed IT Support

Our fully managed WorkTogether package offers comprehensive IT support, perfect for organisations without a large in-house IT team. Straightforward, reliable service from an expert team focused on your business.​

  • 15-minute response time for critical staff issues
  • Rapid turnaround for non-business critical issues
  • First Touch Fix: striving to fix the issue first time
  • Multi-level support, for access to the right skills at the right time
  • Available via phone, email or our web portal
  • Full staff and device coverage
  • Monthly meetings with your Technical Account Manager
  • Quarterly Technology Assessments with best practice recommendations
  • Three year strategic roadmaps, aligning IT with your business ambitions
  • Unlimited support, remote and onsite, so we can be there when you need us
  • Comprehensive IT security solutions, from anti-virus to dark web monitoring
  • Analytics team to continuously monitor and problem solve
  • Best in class end-user training and workshops, including Microsoft 365
  • Installations included in the deal
  • Dedicated onboarding engineer to make the switch seamless
  • AI and automation guidance to help you look to the future

WorkTogether Companion

Supplementary IT Support

Our WorkTogether Companion package seamlessly integrates with your internal IT team. Our highly skilled IT technicians will work alongside you to deliver a complementary support service to your business.

  • Everything in our WorkTogether package plus we work with your in-house IT team on day-to-day management and long term strategy.

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