WorkTogether
Fully managed IT Support
Our fully managed WorkTogether package offers comprehensive IT support, perfect for organisations without a large in-house IT team. Straightforward, reliable service from an expert team focused on your business.
- 15-minute response time for critical staff issues
- Rapid turnaround for non-business critical issues
- First Touch Fix: striving to fix the issue first time
- Multi-level support, for access to the right skills at the right time
- Available via phone, email or our web portal
- Full staff and device coverage
- Monthly meetings with your Technical Account Manager
- Quarterly Technology Assessments with best practice recommendations
- Three year strategic roadmaps, aligning IT with your business ambitions
- Unlimited support, remote and onsite, so we can be there when you need us
- Comprehensive IT security solutions, from anti-virus to dark web monitoring
- Analytics team to continuously monitor and problem solve
- Best in class end-user training and workshops, including Microsoft 365
- Installations included in the deal
- Dedicated onboarding engineer to make the switch seamless
- AI and automation guidance to help you look to the future
WorkTogether Companion
Supplementary IT Support
Our WorkTogether Companion package seamlessly integrates with your internal IT team. Our highly skilled IT technicians will work alongside you to deliver a complementary support service to your business.
- Everything in our WorkTogether package plus we work with your in-house IT team on day-to-day management and long term strategy.