Festive opening hours
Christmas is upon us and big man in the red suit has given us the yearly call for our services! So, it is a good idea that we share with all our Service Desk opening hours:
Christmas is upon us and big man in the red suit has given us the yearly call for our services! So, it is a good idea that we share with all our Service Desk opening hours:
We are so proud of our team for implementing and maintaining good practices and processes that we all use every day. From our information security procedures and comprehensive operational processes, to our Training and Skills Matrix, the auditor was suitably impressed after the four day review. It is great to know that our infrastructure and systems are robust and secure, giving us and our clients peace of mind.
I was talking with a colleague the other day about security breaches and in particular business email compromises. Just to set the scene, a business email compromise is where a criminal (or threat actor as they're called in the infosec world) gets in the middle of a chain of email communications to divert funds. There are several ways this can happen and I'll cover those as we go, but in this instance a user had received an email notifying them of a change of bank details so they could pay an outstanding invoice. The email came from a known contact and followed an existing thread.
The times they are a-changin', and they certainly are. As we are pushed out of the office for the second time, we must accept that working from home is likely to be the new normal for much longer. Having the right IT equipment at home will allow you to continue to be as productive as possible and having the wrong or outdated IT is only likely to slow you down, reduce morale and will cause you to become disgruntled.
Wi-Fi is an interesting beast in that it has become ubiquitous in its presence and our desire to consume it. Wherever we go we are either looking out for free Wi-Fi or the businesses we visit are actively promoting we use it. In our homes it fuels most of our devices (I dare say there will be some like me who own a comms cabinet full of tech but it's pretty rare) and should it fail it can (according to my children) be like falling back in time.
We are proud to announce that Select Technology have been named as one of the world’s best SMB Managed Service Providers on the new annual Channel Futures SMB Hot 101 rankings for 2020.
Select Technology has been providing IT Support for over 25 years and in that time, we have grown through word of mouth. The recommendations that we have been given by our customers has allowed us to grow, expanding the team and our services.
Business Transformation is about re-imagining how you bring people, data and processes together to create value for your customers, and maintain a competitive advantage in a digital-first world. Partnering with Select Technology will help your organisation transform into a digital company by developing new capabilities.
As you would expect, our Technical Alignment and Insights teams work in the background to ensure your systems are up to scratch. We consistently assess against 100s of best practices to maintain your IT environment and keep you running without any blips.
Exceptional customer experience is at the centre of everything we do and it certainly shows on our Service Desk.
It is Mental Health Awareness Week, and I thought that this would be a great opportunity to share what Select Technology have done, are doing, and plan to do.
PSTN or Public Switched Telephony Network is the traditional (landline) system providing telephone connectivity since the 1800's using a mixture of underground and over ground copper wires.