A guaranteed 15-minute response
Don’t take our word for it, we consistently score over 98% from our customer satisfaction survey, and we have held 100% for 30 days in a row 5 times in the last 12 months!
IT Support in Sussex
A tailored and unique Managed Service Provider for Sussex
Whether you are a new business or are changing your IT service provider, Select Technology can support your needs. With over 30 years experience and knowledge we have the expertise to truly understand your organisation, and provide you the support you deserve.
Proactive IT monitoring
We continually analyse and monitor your IT. This means that major issues rarely surface. We also regularly work with you to make sure that your IT requirements are being matched and are future proofed.
Advanced cybersecurity
We take a proactive approach to security, we apply the most appropriate tools and policies to protect your business, including dark web monitoring, anti-virus, malware, and training.
If the worst should happen we back-up your data in highly-secure data centres.
Solutions based on your business needs
We pride ourselves on understanding our clients business. We delve into your process, your pressure points and your needs. This allow us to support you better, offering productivity solutions, advice and contacts.
Why partner with Select Technology?
Discover an approach that’s refreshingly different with us, where professionalism shapes a modern user experience tailored just for you. From our flagship ‘WorkTogether’ IT Support product to bespoke IT strategies, we’re fully equipped to support your unique needs.
Our proactive stance ensures peace of mind, as we anticipate and mitigate issues before they affect your business. Experience the award-winning service that makes your success our top achievement, reflecting the industry-wide recognition of our commitment to excellence.
15-minute response for urgent issues
Tailored strategic roadmap
Award-winning
customer service
Dedicated monthly
meetings
Seamless onboarding
Always improving our service
WorkTogether
Fully managed IT Support
Our fully managed WorkTogether package offers comprehensive IT support, perfect for organisations without a large in-house IT team. Straightforward, reliable service from an expert team focused on your business.
- 15-minute response time for critical staff issues
- Rapid turnaround for non-business critical issues
- First Touch Fix: striving to fix the issue first time
- Multi-level support, for access to the right skills at the right time
- Available via phone, email or our web portal
- Full staff and device coverage
- Monthly meetings with your Technical Account Manager
- Quarterly Technology Assessments with best practice recommendations
- Three year strategic roadmaps, aligning IT with your business ambitions
- Unlimited support, remote and onsite, so we can be there when you need us
- Comprehensive IT security solutions, from anti-virus to dark web monitoring
- Analytics team to continuously monitor and problem solve
- Best in class end-user training and workshops, including Microsoft 365
- Installations included in the deal
- Dedicated onboarding engineer to make the switch seamless
- AI and automation guidance to help you look to the future
WorkTogether Companion
Supplementary IT Support
Our WorkTogether Companion package seamlessly integrates with your internal IT team. Our highly skilled IT technicians will work alongside you to deliver a complementary support service to your business.
- Everything in our WorkTogether package plus we work with your in-house IT team on day-to-day management and long term strategy.
“In my old job I used to dread contacting IT support as it was just a long and painful slog. Never have that problem with Select. Ash was chatty, funny, speedy and had an answer for any question I had. A lovely and pain free experience all round!”
“We’ve been working with Select Technology for over a decade now and our partnership has gone from strength to strength in that time. The long-term relationship is a testament to the trust we have in them and their ability to recommend the best technology to enable us to expand and grow. From IT support to bespoke projects the Select Technology team are always there to support us and are great people to work with. ”