We’ve all used Outlook’s ‘Out of office’ automated reply to let our contacts know that we’re not at work. But did you know about what Viva Insights can do to make this even easier?
In the modern world, connectivity is everything. Our ability to connect quickly to our colleagues, customers, suppliers and other partners underpins everything in business and it is important that we can do so quickly and with as little ‘friction’ as possible. The simplest way, and the one we are all most familiar with these days, is text messaging through a mobile app.
No, not a Spice Girls track from the 90s, but an intuitive employee engagement platform from Microsoft. In the new hybrid world we find ourselves, it’s so important that our people and teams feel connected, motivated and engaged.
A few weeks ago I had to work from my Brother-in-Law’s house in Southport, Merseyside. It was a real test of the ‘work from anywhere’ ideal that we hear about these days.
So when should you use it? Whenever you need information to be available in your business over the web, either for collaboration or for one-way communication to your teams. The form of the information is very flexible, but what matters more is the audience - anyone either inside your business or externally who you trust to give access to your systems.
To understand where our customers are with their processes we use a six stage maturity model. Before we can start to assess anything, we need to be clear what a business process actually is.
I realise this is an odd thing for a Digital Transformation Consultant to say. It's also an odd thing to say in a pandemic when many people - myself included - have bemoaned the lack of human interaction. In fact, I have promoted some forms, in particular the digital lunch.
Everywhere you look these days you see posts, articles and books about how you need to change your business. While for people who have spent a lifetime building a business that’s not always an easy message to hear, I think 2020 has showed that increased agility, productivity and mobility will be important. As we normalise life after COVID-19, or perhaps live permanently with it, the changes it forced upon us will have a long impact.
We are all adapting to working remotely and we’ve seen a number of new phrases enter the language this year – “Work from anywhere” is one we like a lot, and one you’ll be seeing more of next year is the “virtual commute”, the time in the morning preparing for work and in the evening winding down.
Everywhere we look these days, automation is making a mark. From Alexa and Google Home in our homes to ‘big data’ and the ‘internet of things’, smart automation is transforming our world...
Another week, and things have changed again. With the new restrictions put in place last night, it seems we've got an extended period of not going out ahead of us. Nick and Simon have asked me to explain how to use Teams for personal use...
