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How Microsoft Teams has changed in 2020

We are all adapting to working remotely and we’ve seen a number of new phrases enter the language this year – “Work from anywhere” is one we like a lot, and one you’ll be seeing more of next year is the “virtual commute”, the time in the morning preparing for work and in the evening winding down.

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Microsoft Business Voice: VoIP calls from Teams

Business Voice is an add-on for Microsoft 365 and Office 365 plans available for SMEs. Suitable for all companies with up to 300 users, this enterprise-grade solution combines audio conferencing, call plans (Microsoft’s or import your own) and a complete phone system.

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Microsoft Teams: Backgrounds are the way forward

Microsoft Teams has had the ability to have blurry backgrounds for some time now, and this has been a really useful feature. However, if you are a user of Teams, you will have jealously been watching Zoom wondering when you will be able to set custom backgrounds. You have had the fun of blurring your background, but come on its backgrounds that you want to change!

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PSTN: What’s that?

PSTN or Public Switched Telephony Network is the traditional (landline) system providing telephone connectivity since the 1800's using a mixture of underground and over ground copper wires.

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How to use Microsoft Teams for personal calls

Another week, and things have changed again. With the new restrictions put in place last night, it seems we've got an extended period of not going out ahead of us. Nick and Simon have asked me to explain how to use Teams for personal use...

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Cutting Corners: A guide to Window shortcuts

It was many years ago that I was introduced to Window shortcuts, and I have found them to be a really useful tool in improving how I use my keyboard. I, like many others only scratched the surface of what is available. While taking the time to reacquaint myself with some forgotten shortcuts,

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Diary of a Technophobe: Get organised with Microsoft Office 365 Planner

As a perfectionist and serial planner, there’s nothing I love more than a list. I have to-do lists for work, home, shopping and everything in between...

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Diary of a Technophobe: Sharing’s Caring

I’m back with another blog! August was a bit of a write-off with holidays and people thin on the ground, but have no fear, I have found time to teach myself some more tech! Recently, all we seem to hear is how technology is alienating us from each other and making us less collaborative...

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Diary of a Technophobe: There’s no ‘I’ in Teams

Firstly, a confession: I’m a bit of a technophobe. So, you may be wondering why I’m working for an MSP! Well, long story short; after working in consumer marketing within the children’s toys and games industry since 2010...

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Prepare for Windows Server 2008 End of Support

End of support is coming for Windows Server 2008. Support ends 14th January 2020, but don’t panic, we have the information and solutions to help you. Now is the ideal time to upgrade, modernise and transform to current or newer versions of Windows Server and Azure services for more security, performance and innovation. Check...

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Leveraging the Power of Azure – Dipping Your Toes in the Cloud

I was recently speaking at a Microsoft-sponsored Azure workshop held at Select Technology. Talking to the customers it become clear very quickly that lots of them struggle with inflexibility and lack of scalability within their current IT infrastructure...

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